MDT Inc.

Microsoft Dynamics Upgrades:

Upgrading your Dynamics software can make your business more efficient and secure. But the process can be complicated, and there are many different options.

Encore assists our clients with all Dynamics upgrades or transitions, including advising each client as to which approach is best for them.

For detailed info, the name of the product you want to upgrade or transition from.

From	Upgrades/Transitions to
Dynamics AX	Dynamics 365 Finance & Operations May also need to upgrade to Dynamics AX (more recent version)
Dynamics GP	Dynamics 365 Business Central Dynamics GP (more recent version)
Dynamics NAV	Dynamics 365 Business Central
Dynamics CRM	Multiple Dynamics Solutions: Most commonly Sales, Customer Service, and Field Service.
Dynamics 365 (Any D365 Solution)	No upgrades needed. However, there are frequent, important updates to D365.

Benefits and Issues to Consider for Dynamics Upgrades/Transitions

Upgrading your Dynamics solution can have several benefits, but there are also critical things you need to consider so you can have a successful upgrade.

Benefits

Improves your security & stability
Gives you new, time-saving functionality
Improves compatibility with the rest of the Microsoft business stack
Continued Microsoft support

Issues to Consider

Customizations may need to be reworked
Data may need to be mapped to new fields
Users will need training & change management

A skilled Dynamics partner can help you get the most out of the upgraded solution, while minimizing costs and business disruptions.

At Encore, we provide custom development work and consulting, data migration assistance, training, and change management. We also offer ongoing support to our over 800 current customers

From Dynamics AX

Many companies on AX are now considering upgrading to Dynamics 365 Finance & Operations.

Dynamics 365 Finance & Operations has the same codebase as AX, and serves the same needs of enterprise companies. Dynamics 365 is a cloud based solution, and has some important differences, such as:

Faster & easier reporting
Web-based access
Greatly enhanced cybersecurity and disaster recovery

In some situations, we advise companies on older versions of AX to upgrade to newer versions of AX. This can be a preliminary step in the process of upgrading to Dynamics 365.

It is important to perform testing after each update, especially with respect to any customizations or integrations. If you are experiencing difficulties with a Dynamics 365 update, or you’d like advice from an experienced partner, please contact us.

It’s also important to review what new features and functionality has been released so you can take advantage of the relevant parts for your business.